Cancellations & Changes
DFW Fun Bus understands that cancellations are sometimes necessary and unavoidable. Unless otherwise agreed to or provided in writing, the following applies:
For local service in the Dallas-Fort Worth metropolitan area, we generally accept cancellations on sedan & SUV airport transfers without a charge two (2) hours or more before the scheduled pick-up time.
Vans, Minibuses, premium, and specialty vehicles require no less than a 7-day cancellation notice. Exact cancellation notice will be specified in your confirmation and/or other written agreements.
Motorcoaches require no less than 2-week cancellation notice and up to 30 days’ notice.
International cancellations require a minimum 48-hour notice or as noted in your confirmation.
Cancellation notices may vary due to local conditions (i.e. weather), event, vehicle type, and market area.
Time changes made with less than the required notice above will still result in additional and possibly full charges.
If, during or after the transportation service, the company is required to expend an extended amount of time and material to clean the vehicle due to acts of the client or any passenger (i.e., spilling food & drinks, vomiting, prohibited smoking, excessive trash), the company, at its discretion, will charge client additional fees to cover professional cleanup cost. Fees range from $25 up to $250 for cleanup so please leave the bus the way you found it. Any damage to the bus or equipment including but not limited to Tv, radio, karaoke machine, microphones and etc. will be billed to client at the cost of its replacement or the cost incurred by the company to fix the damage.